Privacy Policy

1. Collection of Personal Information

Through our enquiry forms, we collect information such as your name, company or school name, telephone number, email address, enquiry details, and the expected number of workshop participants and preferred dates.

The information collected varies depending on the form.

2. Purposes of Use

We use the personal information we collect for the following purposes:

• Responding to enquiries and making necessary contact
• Handling enquiries about products and services
• Providing workshop information, coordinating dates, and making contact necessary to conduct workshops
• Handling enquiries about the Tokyo Hair Ornament Manufacturing Cooperative and referring enquiries to member companies
• Reviewing previous enquiry records and providing ongoing assistance

Except where permitted by law, we do not handle personal information beyond the scope necessary to achieve the purposes of use specified in advance.

3. Management of Personal Information

We strive to implement appropriate security measures to prevent unauthorised access to, leakage of, or loss of personal information.

As a general rule, information collected through enquiry forms is managed by our designated staff and shared with relevant personnel within the Company only when necessary for business purposes and only to the extent required.

4. Retention Period

As a general rule, we retain personal information collected through enquiry forms for three years from the date the enquiry was last handled, for the purposes of responding to the enquiry and reviewing related records.

However, we may retain the information for as long as necessary if the matter is ongoing or retention is required by law.

Information that no longer needs to be retained will be deleted appropriately.

5. Use of Google Forms

This website uses Google Forms, a service provided by Google, to receive enquiries.

Information entered into the forms is stored using Google’s services and managed through a Google account controlled by the Company.

As a general rule, we manage form responses within Google Forms and do not link them to Google Sheets.

Relevant information may also be retained in emails or other records when we reply to enquiries or communicate internally as necessary.

For information about how Google handles information, please see Google’s Privacy Policy.

6. Provision to Third Parties

Except in cases provided for by law or other legally recognised exceptions, we do not provide personal data to third parties without obtaining the individual’s prior consent.

We handle personal data associated with the use of external services appropriately in accordance with applicable laws and regulations.

7. Enquiries to the Tokyo Hair Ornament Manufacturing Cooperative

Enquiries to the Tokyo Hair Ornament Manufacturing Cooperative are received and managed by Sugino Shoten Co., Ltd., which serves as the Cooperative’s secretariat.

Depending on the nature of your enquiry, we may provide your name, company name, telephone number, email address, enquiry details, and other relevant information to one or more member companies able to respond. Those companies may contact you directly.

Such information is provided for the purposes of responding to your enquiry and referring it to a member company, and only after obtaining your prior consent.

Information is provided only to member companies involved in handling the enquiry and only to the extent necessary.

8. Use of External Services

This website uses Google Maps to provide directions to our location.

We also provide links to Instagram, YouTube, TikTok, Facebook, external booking services, and other services.

When Google Forms or Google Maps is displayed, information may be transmitted from your browser to the relevant service providers.

Please refer to each service’s privacy policy for information about how that service handles information.

9. Access Logs

Access logs may be recorded for server operation and maintenance and to ensure security.

We handle access logs only to the extent necessary for the appropriate operation and security of the website.

10. Disclosure, Correction, Deletion, and Other Requests

If an individual requests notification of the purposes of use, disclosure, correction, suspension of use, deletion, or other action regarding personal information we hold about them, we will verify their identity and respond appropriately in accordance with applicable laws and regulations.

If you wish to make such a request, please email the relevant contact address below. We will explain the necessary procedures according to the nature of your request.

12. Revisions to This Privacy Policy

We may review and revise this Policy as necessary in response to changes in laws, services, or operations.

Revisions apply from the time they are posted on this website.